QuickJump Frequently Asked Questions (FAQ)

Installation and Compatibility

What operating systems are supported?

QuickJump works on Windows XP, Vista, Windows 7, Windows 8 and 2008 with the latest Service Pack.

Licensing

How do I enter my license key into QuickJump?

• Open the main QuickJump window (hit Ctrl+Shift+J).
• Click Get Full Version in the upper-right corner of the main window. See this image for an illustration

Tip

Be sure to save your license key email in a safe place. You will need it if you decide to move the product to a new computer in the future.

How do I transfer my QuickJump license to a new computer?

Please see this section of the User Guide.

Can I buy one license and use it for all users in my office?

You have to purchase a separate license for each user/computer you would like to install QuickJump on. To purchase several licenses in one order, please enter the desired number in the Quantity field on the order form. To get to the order form, follow the “Buy Now” button from the main QuickJump page.

Functionality

Not all my folders are showing up in QuickJump, why?

By default, QuickJump indexes only a subset of your folders. To configure QuickJump to include other folders, click on the QuickJump taskbar notification area icon (next to the system clock), select Configure Folder Locations and use the Configure Folder Locations Window to add the folders you would like to have indexed. After you add new folders, it might take up to 10-15 minutes for them to become available in the Folder Lookup window.

Does QuickJump support network drives?

Yes, QuickJump supports network drives. Please see the question just above for instructions on how to add your network drives.

How can I add UNC locations to the included folder list?

In the Configure Folder Locations Window, hold down the Shift key while clicking on Include Folders. This will open a window where you can paste a UNC path directly, instead of the usual “Browse for Folder” dialog.

How are folders sorted in the main window?

Initially, the folder list is unsorted. After you start typing search terms, the results will be sorted based on your past usage.

How do I navigate using an existing File Explorer window instead of opening a new one?

Hit Alt+D in File Explorer before invoking QuickJump.

Can I user QuickJump to copy or move files in Windows File Explorer?

Yes, absolutely. Just follow these simple steps:

1. Select the file(s) you would like to copy in File Explorer.
2. Hit Ctrl+C for copy (or Ctrl+X for move).
3. Use QuickJump to open the destination folder in File Explorer.
4. Hit Ctrl+V to copy / move the files.