Step 1 - Immediate answer

Most questions are answered in the FAQ. Review the relevant product FAQ to have your question answered right away.

Step 2 - Contact Support

If you did not find an answer in the FAQ, please contact us using the link below.

Please include as much information as possible with your message. Please provide the following information so we are able to answer your question as soon as possible:

  • Detailed description of the question or issue. If you see any error messages, please provide the complete and exact text.
  • Windows and Outlook version, including Service Pack number.
  • TechHit product version number (It is in the About window).
  • Type of email account you are using (Exchange, POP3, IMAP, etc).
  • Your license key, if you are a licensed user.

Contact support with your questions, comments or suggestions.

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"This product [SimplyFile] has changed my life, literally. I was able to reduce my inbox from several thousand emails to ZERO, and more importantly, able to stop increasing the size of my Sent Items folder, since now my reply emails are automatically filed. For a professional who bills by the tenth of an hour, I have saved thousands of dollars worth of time previously spent on organizing old emails. "
-David L.

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