How to move your license to another computer

To transfer your license to another computer or user (you do not need access to the old computer):

  1. Log into your TechHit Account.
    • If you do not have a TechHit Account, create one here. Important: use the same email address you used to place your orders.
  2. On the Licenses page, find the license key you want to move.
  3. Click "Manage Installations" next to that license key.
  4. In the list of installations, find the old computer.
  5. Click "Deactivate" next to it. This frees up a seat on your license.
  6. Install the product on the new computer and activate it with the same license key. See installation and activation instructions.

Getting a "license key used too many times" error? The fix is the same: deactivate the computers you no longer use, then activate again.

Which products does this apply to?

These instructions apply to:

  • AccountCheck v2
  • EZDetach v7
  • MessageSave v7
  • QuickJump v2
  • SendAware v3
  • SimplyFile v5
  • SimplyTag v3

For other products and versions, refer to the corresponding product FAQ.

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