Support Center

The vast majority of questions we receive are already answered below.
Get your answer right away. No waiting!

Common questions

Sign in to your TechHit Account License keys, invoices, subscriptions and activations.
How do I install and activate? Product setup and activation instructions.
Lost license key? Find it on the Licenses page.
Moving to a new computer? Deactivate the old installation to free up your license. Also fixes license key "used too many times".
Need an invoice or receipt? Every order has an invoice you can download.
How do I cancel a subscription? Cancel it yourself, any time.
Do TechHit products work with the "New Outlook"? Not yet - and how to keep using classic Outlook.
Is my version still supported? See which versions still get updates and support.

Product FAQ

Pick your product for the questions we are asked about it most often.

SimplyFile FAQ
MessageSave FAQ
SendAware FAQ
EZDetach FAQ
SimplyTag FAQ
AccountCheck FAQ
QuickJump FAQ
JumpToWindow FAQ
SnoozeIt FAQ

Still need help?

If you did not find your answer above, contact us. We reply to every message, usually within one business day.

Contact support

What to include in your message

The more details you provide, the faster we will be able to help you.

  • Detailed description of the question or issue. If you see any error messages, please provide the complete and exact text.
  • Windows and Outlook version, including Service Pack number.
  • TechHit product name and version number (it is in the About window).
  • Type of email account you are using (Exchange, POP3, IMAP, etc).
  • Your license key, if you are a licensed user.