Information we collect
In the course of using our Sites or products, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you, and information on your use of and activities at our Sites or products that may be connected with you ("Personal Information"). Personal Information that we collect may include, but is not limited to, your name, phone number, credit card or other billing information, email address and home and business postal addresses. If you communicate with us via email, online chat or other channels, we may retain the content of the communications. "Personal Information" does not include "aggregated" or "de-identified" information that cannot be used to personally identify you.
When you visit our Sites, our servers automatically record information that your browser sends whenever you visit a Site. This information may include, but is not limited to, your computer's Internet Protocol address, browser type, the web page you were visiting before you came to our Sites and information you search for on our Site. Like many Sites, we may also use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We may use "persistent cookies" which are stored by your browser as well as "session cookies" which your browser discards when you close it. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the Sites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Sites or all functionality of our services.
Our products include license validation technology. We may collection information such as computer names, unique ids, etc. for the purposes for validating your license usage. By default, we use first and last character of the user's login name, so we are able to show you that information on reports, such as the "license installations report". We provide you with a mechanism to change that to a different user identifier.
How we protect your information
We use technologies, such as encryption, firewalls, anti-virus, access control in order to protect and safeguard your information.
How we use personal information
We use information we collect to provide you with services and functionality related to your usage of our Sites and products, as well as to:
- Administer your account,
- Improve our services and our communication efforts,
- Conduct research and analysis and learn more about our users,
- Create aggregated and de-identified data
Information sharing and disclosure
Our products may send information provided by you to third party API services to fulfill your requests. For example, our TwInbox product communicates with Twitter, Bit.ly and picture posting services to provide its functionality.
We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf (including but not limited to data storage, application hosting, maintenance services, database management, web analytics, payment processing, and improvement of the Site's features) or to assist us in analyzing how our products and services are used. These third parties have access to your Personal Information only for purposes of performing these tasks on our behalf.
We may sell, transfer or otherwise share some or all the assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
We may be required to cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of TechHit or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
Our offices and servers are located in the United States, therefore your information will be transferred to, stored and processed in the United States. We take steps to comply with the relevant data protection regulations applicable to our customers.
Our policy towards children
Our Sites, products or services are not directed to children under 18 years of age. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should notify us.
Your data protection rights
We would like to make sure you are fully aware of all your data protection rights. Every customer is entitled to the following:
- The right to access. You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification. You have the right to request that we correct any information you believe is inaccurate, or complete information you believe is incomplete.
- The right to erasure. You have the right to request that we erase your personal data under certain conditions.
- The right to restrict processing. You have the right to request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing. You have the right to object to our processing of your personal data under certain conditions.
- The right to data portability. You have the right to request that we transfer your personal data we have collected to you under certain conditions.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. If you make a request, we have one month to respond to you. To make a request, please refer to the "Contacting us" section below.
Effective July 22, 2020.